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What is non-verbal communication?
Non-verbal communication refers to the transmission of messages or information without the use of words. This can include gestures, facial expressions, body language, posture, tone of voice, and even eye contact.
What are the dos of non-verbal communication in professional settings?
– Maintain good eye contact to show attentiveness and interest.
– Use appropriate facial expressions to convey your emotions and intentions clearly.
– Pay attention to your body language and posture to appear confident and engaged.
– Use gestures to emphasize your points but avoid excessive or distracting movements.
What are the don’ts of non-verbal communication in professional settings?
– Avoid fidgeting or playing with objects as it can be distracting.
– Do not slouch or appear disinterested as it can give off a negative impression.
– Refrain from crossing your arms or legs as it can signal defensiveness or closed-off behavior.
– Avoid invading personal space or standing too close to others, as it can make them uncomfortable.
